{"id":35402,"date":"2025-06-23T13:56:11","date_gmt":"2025-06-23T13:56:11","guid":{"rendered":"https:\/\/mainstream.eu\/?post_type=case-studies&#038;p=35402"},"modified":"2025-06-25T09:15:02","modified_gmt":"2025-06-25T09:15:02","slug":"insurance-company","status":"publish","type":"case-studies","link":"https:\/\/mainstream.eu\/en\/case-study\/insurance-company","title":{"rendered":"A leading insurance company ensures business continuity and data security with a personalised Disaster Recovery solution\u00a0"},"content":{"rendered":"\n<p>Relying on Mainstream\u2019s support, a leading insurance company transitioned&nbsp;to a new, highly available Disaster Recovery system on the cloud, making its IT environment even more resilient and reducing costs.&nbsp;<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mainstream.eu\/en\/case-study\/insurance-company\/#Goals\" >Goals&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mainstream.eu\/en\/case-study\/insurance-company\/#Approach\" >Approach<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mainstream.eu\/en\/case-study\/insurance-company\/#Results\" >Results<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mainstream.eu\/en\/case-study\/insurance-company\/#Modern_insurance_needs_modern_IT\" >Modern insurance needs modern IT&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mainstream.eu\/en\/case-study\/insurance-company\/#A_tailored_Disaster_Recovery_solution\" >A tailored Disaster Recovery solution&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/mainstream.eu\/en\/case-study\/insurance-company\/#One_partner_complete_expertise\" >One partner, complete expertise&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/mainstream.eu\/en\/case-study\/insurance-company\/#Results-2\" >Results&nbsp;<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Goals\"><\/span><strong>Goals&nbsp;<\/strong><strong><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Replicate the primary site in a high-availability setup to replace outdated IT equipment.<\/li>\n\n\n\n<li>Implement a resilient Disaster Recovery system to further enhance the security of IT systems and ensure seamless service delivery for customers&nbsp;<\/li>\n\n\n\n<li>Optimize IT resources and reduce hardware expenses.<\/li>\n\n\n\n<li>Ensure compliance with all relevant practices and regulations of the National Bank of Serbia (NBS).&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Approach\"><\/span><strong>Approach<\/strong><strong><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Development and implementation of a Disaster Recovery solution on a&nbsp;<strong>dedicated private cloud<\/strong>.<\/li>\n\n\n\n<li>Assessment of the current infrastructure state, technical and business requirements to create a tailored solution.<\/li>\n\n\n\n<li>Deliver added value by \u201crepackaging\u201d resources into a smaller quantity of modern, high-performance equipment.&nbsp;<\/li>\n\n\n\n<li>Ensure continuous system security and availability through transparent Service Level Agreements (SLAs).<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Results\"><\/span><strong>Results<\/strong><strong><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The project was delivered within the agreed timeline, with full support provided during all phases (including procurement of additional equipment for specific needs, hardware implementation, integration, and testing).<\/li>\n\n\n\n<li>Reduction of upfront IT costs compared to solution implementation in an on-premises environment.<\/li>\n\n\n\n<li>Ability to dynamically adapt to changes at the primary site.<\/li>\n\n\n\n<li>More focus on core business, with&nbsp;<strong>24\/7 support&nbsp;<\/strong>for maintaining the Disaster Recovery system.&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"461\" src=\"https:\/\/mainstream.eu\/wp-content\/uploads\/2025\/06\/insurance-company-client-take-out-complete-insurance-concept-assurance-insurance-car-real-estate-property-travel-finances-health-family-life-3d-render-blue-2-1024x461.jpg\" alt=\"\" class=\"wp-image-35429\" srcset=\"https:\/\/mainstream.eu\/wp-content\/uploads\/2025\/06\/insurance-company-client-take-out-complete-insurance-concept-assurance-insurance-car-real-estate-property-travel-finances-health-family-life-3d-render-blue-2-1024x461.jpg 1024w, https:\/\/mainstream.eu\/wp-content\/uploads\/2025\/06\/insurance-company-client-take-out-complete-insurance-concept-assurance-insurance-car-real-estate-property-travel-finances-health-family-life-3d-render-blue-2-300x135.jpg 300w, https:\/\/mainstream.eu\/wp-content\/uploads\/2025\/06\/insurance-company-client-take-out-complete-insurance-concept-assurance-insurance-car-real-estate-property-travel-finances-health-family-life-3d-render-blue-2-768x346.jpg 768w, https:\/\/mainstream.eu\/wp-content\/uploads\/2025\/06\/insurance-company-client-take-out-complete-insurance-concept-assurance-insurance-car-real-estate-property-travel-finances-health-family-life-3d-render-blue-2.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Modern_insurance_needs_modern_IT\"><\/span><strong>Modern insurance needs modern IT&nbsp;<\/strong><strong><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>For our client in the insurance sector, seamless customer experience and the highest level of data security are top priorities. To meet these requirements, the company developed a detailed plan to improve its existing Disaster Recovery site. In addition to building a more resilient system, one of the primary reasons for initiating this project was outdated IT equipment that needed to be replaced with modern hardware and software.<\/p>\n\n\n\n<p>While seeking a partner for procuring new equipment, the client identified a more effective strategy for ensuring business continuity and data security:&nbsp;<strong>Disaster Recovery in the cloud<\/strong>. This approach was offered by Mainstream, with careful attention to all requirements defined in the company\u2019s initial Disaster Recovery plan.<\/p>\n\n\n\n<p>Besides a cloud-based DR solution, Mainstream offered an end-to-end service that included post-implement support for infrastructure maintenance. This was important, as it enabled the client to focus on their core business and IT initiatives.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"A_tailored_Disaster_Recovery_solution\"><\/span><br><strong>A tailored Disaster Recovery solution&nbsp;<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Taking into account the client\u2019s requirements, our experts designed and proposed an optimal Disaster Recovery solution based on the latest high-performance equipment. Through close collaboration with the company\u2019s IT team, we delivered a customised environment for DR hosting on a&nbsp;<strong>dedicated private cloud<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"One_partner_complete_expertise\"><\/span><strong>One partner, complete expertise&nbsp;<\/strong><strong><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>As a partner, Mainstream brought together technical excellence and deep infrastructure optimisation experience to help the client realise benefits that not only met but exceeded their initial expectations.<\/p>\n\n\n\n<p><br>The project involved close cooperation between the company\u2019s in-house experts and our multidisciplinary team:<\/p>\n\n\n\n<p><strong>&nbsp;L3 engineers<\/strong>&nbsp;specialized in:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Networking<\/li>\n\n\n\n<li>Virtualisation and storage<\/li>\n\n\n\n<li>Oracle technologies<\/li>\n\n\n\n<li>Backup and replication (Veeam)<\/li>\n\n\n\n<li>Solution architecture<\/li>\n<\/ul>\n\n\n\n<p>In addition to technical experts, project consultants were involved in planning, coordinating teams and managing project activities.<\/p>\n\n\n\n<p><br>This type of Disaster Recovery required thorough testing, and our team continues to support the client in making modifications and improvements even after system implementation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Results-2\"><\/span><strong>Results&nbsp;<\/strong><strong><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>By implementing a cloud-based Disaster Recovery location, the client achieved improvements in both security and cost optimisation. The new system enables better utilisation of server resources while receiving a customized DR setup based on modern equipment.&nbsp;<\/p>\n\n\n\n<p><br>Thanks to the&nbsp;cloud\u2019s&nbsp;scalability, the company can now respond&nbsp;rapidly&nbsp;to changes at the primary site without lengthy procurement processes. Moreover, virtualisation ensures&nbsp;<strong>complete independence from physical hardware<\/strong><strong>.&nbsp;<\/strong><\/p>\n\n\n\n<p>Mainstream\u2019s experience, combined with a reliable&nbsp;<strong>Tier 3 infrastructure<\/strong>, has taken the client&#8217;s digital resilience to a higher level, providing benefits such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>High system availability (24\/7) guaranteed by SLAs<\/li>\n\n\n\n<li>Rapid&nbsp;incident response&nbsp;<\/li>\n\n\n\n<li>Guaranteed security of sensitive client data<\/li>\n\n\n\n<li>Regular maintenance and upgrades of IT equipment<\/li>\n<\/ul>\n\n\n\n<p>With Mainstream&nbsp;being fully responsible for maintaining and managing DR infrastructure, the client can focus on what they do best: delivery of high-quality insurance services.&nbsp;<\/p>\n\n\n\n<p><br>If&nbsp;unexpected incidents occur,&nbsp;<strong>business continuity is assured<\/strong>. The company will not suffer losses or experience negative impacts on critical IT functions, data, employees, or&nbsp;&#8211;&nbsp;most importantly&nbsp;&#8211;&nbsp;customers, whose safety&nbsp;is&nbsp;a top priority.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>With Mainstream\u2019s cloud-based Disaster Recovery solution, a leading insurance company enhanced system resilience, reduced costs, and ensured 24\/7 data protection and business continuity.<\/p>\n","protected":false},"featured_media":35403,"template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[305],"class_list":["post-35402","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry","category-security-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>A leading insurance company ensures business continuity and data security with a personalised Disaster Recovery solution\u00a0 - 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