AIK Bank, one of the leading banks in Serbia, is focused on building long-term relationships based on security and trust. The Bank’s management is aware that every minute their IT systems are down could result in losing revenue, hindering productivity and the bank’s reputation with its clients. To prevent this, AIK Bank decided to enhance its existing Disaster Recovery (DR) solution, which was hosted on-premise.
Throughout its operations, AIK Bank underwent several IT equipment refresh cycles and regulatory adjustments. The bank sought a reliable partner with the experience, expertise, and capacity to deliver the best IT solutions.
In February 2017, during our initial presentation to AIK Bank, we proposed two key initiatives that would form the foundation for the bank’s digital transformation:
During this initial phase, it was agreed to further refine the solutions to tailor it to the client’s specific circumstances – namely, the complex acquisition process of Alpha Bank, which had a completely different IT infrastructure approach to AIK Bank.
At the time, AIK Bank already had an operational DR site. However, the Bank faced challenges, such as insufficient storage capacity and scalability limitations.
Some of the main challenges included:
AIK Bank needed a scalable and cost-effective DR solution that would meet the following requirements:
The project was divided into three phases:
Most time was spent on analysis and designing the most efficient solution to ensure all stakeholders understood its benefits. During this time, AIK’s IT team demonstrated their expertise and commitment to delivering complex IT projects and adopting new technologies, working closely with Mainstream’s experts.
In the first phase, Mainstream analysed the IT infrastructure of both banks and presented its conclusions and proposals within a detailed business case.
Based on the analysis, the optimal disaster recovery solution was proposed, hosted in the Mainstream Enterprise Cloud environment, as a means to improve IT infrastructure and optimize costs. The Mainstream Enterprise Cloud was selected because it offered higher reliability, scalablity and cost-efficiency compared to the on-premise solution.
After the project was presented to and accepted by the management, it moved into the migration and implementation phase.
The Disaster Recovery solution we implemented proved to be ideal for the specific case of AIK Bank, both from a technical and a cost-efficiency perspective.
A comparative analysis between the in-house solution and the Mainstream-hosted cloud solution showed that the five-year cumulative savings for the entire project amount to 42%.
The project also enabled the Bank to realise numerous other benefits, such as:
Since the Bank stores confidential and sensitive data, ensuring the highest level of security was essential. Thanks to cross-replication between data centers, the Bank ensured continuous data security even in the even to one data center failure.
Mainstream took over responsibility for the IT infrastructure and all configurations, providing advanced support to the Bank with guaranteed, 24/7 system availability.
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